Privacy Policy & Terms of Use
Last Updated: October 8, 2025
Introduction
Welcome to BillsEquipment.com (“we,” “our,” or “us”). This Privacy Policy and Terms of Use document explains how we collect, use, protect, and share your personal information, as well as the terms governing your use of our website and services.
By accessing or using BillsEquipment.com, you agree to be bound by this Privacy Policy and Terms of Use. If you do not agree with these terms, please do not use our website or services.
Privacy Policy
1. Information We Collect
We collect information that you provide directly to us, including:
- Personal Information: Name, email address, phone number, mailing address, and billing information
- Account Information: Username, password, and account preferences
- Communication Data: Information from your inquiries, customer service requests, and feedback
- Transaction Information: Purchase history, rental agreements, and payment details
- Technical Information: IP address, browser type, device information, and website usage data through cookies and similar technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
- Customer Communication: By providing your name, address, email, and phone number, you authorize BillsEquipment.com to contact you regarding your orders, inquiries, account information, and customer service matters
- SMS/Text Notifications: By providing your phone number and using our services, you expressly consent to receive text messages and SMS notifications from BillsEquipment.com, including order updates, delivery notifications, promotional offers, and service-related messages. Standard message and data rates may apply
- Order Processing: To process transactions, fulfill orders, manage rentals, and deliver products and services
- Account Management: To create and maintain your account, verify your identity, and provide customer support
- Service Improvement: To analyze website usage, improve our services, and enhance user experience
- Marketing Communications: To send promotional materials, special offers, and newsletters (you may opt out at any time)
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements
3. Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist us with payment processing, shipping, website hosting, and marketing services
- Business Partners: Companies we partner with to provide equipment and services
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you authorize us to share information with specific third parties
4. SMS/Text Message Terms
By providing your phone number to BillsEquipment.com, you agree to the following:
- You consent to receive automated text messages and SMS notifications from us
- Messages may include order confirmations, shipping updates, delivery notifications, appointment reminders, and promotional offers
- You may receive multiple messages per transaction or inquiry
- Message frequency varies based on your activity and preferences
- You can opt out at any time by replying “STOP” to any text message or by contacting us directly
- You can request help by replying “HELP” to any text message
- Your consent to receive text messages is not a condition of purchase
- Standard message and data rates from your mobile carrier may apply
- We are not liable for delayed or undelivered messages
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
- Encrypted data transmission using SSL/TLS technology
- Secure server infrastructure and access controls
- Regular security assessments and updates
- Employee training on data protection practices
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.
6. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Provide personalized content and advertisements
- Improve website functionality and performance
You can control cookies through your browser settings, but disabling cookies may limit certain website features.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal obligations
- Opt-Out: Unsubscribe from marketing emails or text messages at any time
- Data Portability: Request transfer of your data to another service provider
- Object: Object to certain processing of your personal information
To exercise these rights, please contact us using the information provided below.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will delete it promptly.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Terms of Use
1. Acceptance of Terms
By accessing and using BillsEquipment.com, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. These terms apply to all users of the website.
2. Use of Website
You agree to use our website only for lawful purposes and in accordance with these terms. You agree not to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful code, viruses, or malicious software
- Engage in unauthorized access or security breaches
- Interfere with website functionality or other users’ access
- Scrape, harvest, or collect user information without permission
- Impersonate any person or entity
3. Account Responsibilities
If you create an account on our website, you are responsible for:
- Maintaining the confidentiality of your login credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
- Providing accurate and current information
We reserve the right to suspend or terminate accounts that violate these terms.
4. Product Information and Pricing
We strive to provide accurate product descriptions, specifications, and pricing. However:
- Product availability is subject to change without notice
- Prices are subject to change and may vary based on location and promotions
- We reserve the right to correct pricing errors
- Product images are for illustration purposes and may not reflect exact specifications
- Equipment specifications may vary by model and availability
5. Orders and Payments
When you place an order or rental agreement:
- You authorize us to charge your payment method for the total amount
- All sales are subject to acceptance and product availability
- We reserve the right to refuse or cancel orders for any reason
- Payment is due according to the terms specified at checkout
- Sales tax and shipping fees may apply
6. Rentals and Equipment Use
For equipment rentals:
- Rental terms are specified in the rental agreement
- You are responsible for the equipment during the rental period
- You must return equipment in the same condition as received, except for normal wear and tear
- You are liable for damage, loss, or theft during your rental period
- Late returns may incur additional charges
- You must use equipment safely and in accordance with manufacturer guidelines
7. Intellectual Property
All content on BillsEquipment.com, including text, graphics, logos, images, and software, is the property of BillsEquipment.com or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not:
- Reproduce, distribute, or modify website content without permission
- Use our trademarks or branding without authorization
- Create derivative works based on our content
8. Disclaimer of Warranties
BillsEquipment.com is provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding:
- Website availability, reliability, or functionality
- Accuracy or completeness of content
- Fitness for a particular purpose
- Non-infringement of third-party rights
- Security of the website or protection against cyberattacks, viruses, malware, or unauthorized access
- Freedom from bugs, errors, or security vulnerabilities
You acknowledge that internet transmissions are never completely secure or error-free, and that any information or data you transmit to us may be intercepted or compromised during transmission.
9. Limitation of Liability
To the fullest extent permitted by law, BillsEquipment.com shall not be liable for:
- Indirect, incidental, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Damages resulting from website use or inability to use the website
- Damages caused by equipment malfunction or user error
- Security breaches, cyberattacks, DDoS attacks, malware distribution, or any unauthorized access to our systems that may affect users
- Any damages to user devices, networks, or websites resulting from interaction with our website, including but not limited to viruses, malicious code, or security vulnerabilities
- Interruption of service, data loss, or system damage caused by third-party attacks or security incidents
We implement reasonable security measures but cannot guarantee that our website will be free from security vulnerabilities, cyberattacks, or malicious activities. Users access and use our website at their own risk.
Our total liability shall not exceed the amount you paid for the product or service in question during the twelve (12) months preceding the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless BillsEquipment.com, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from:
- Your violation of these Terms of Use
- Your use of our website or services
- Your violation of any third-party rights
- Your misuse of rented equipment
11. Modification of Terms
We reserve the right to modify this Privacy Policy and Terms of Use at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes acceptance of the modified terms. We encourage you to review this page periodically.
12. Governing Law and Dispute Resolution
These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which BillsEquipment.com operates, without regard to conflict of law principles.
Any disputes arising from these terms or your use of the website shall be resolved through:
- Good faith negotiation between the parties
- Binding arbitration, if negotiation fails
- Courts of competent jurisdiction in our operating area, if necessary
13. Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
14. Entire Agreement
These Terms of Use, together with our Privacy Policy, constitute the entire agreement between you and BillsEquipment.com regarding your use of the website and services.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy and Terms of Use, please contact us:
BillsEquipment.com
Email: Contact Form
Phone: (719) 634-4190
For SMS-related inquiries or to opt out of text messages, you may also reply “STOP” to any message or contact us directly.
By using BillsEquipment.com, you acknowledge that you have read, understood, and agree to this Privacy Policy and Terms of Use, including your consent to receive text/SMS notifications.